Potrero Hill Montessori School

Just started going to this school. So far it’s been great. We like our teachers and their additional programs whether it’s music & dance or soccer classes. The owner goes extra mile to accommodate our needs. Overall, it’s been a great place for us.

Amazing program and staff. Overall, I've been very impressed with the structure and activities they have in place for my little one. The classrooms are well kept and full of interactive and educational toys. Excellent communication with parents; they use an app which send you updates throughout the day keeping track of meals, naps, activities, and best of all; lots of pictures so you can rest assured your little one is having fun.
Highly recommend.

The overall environment in the classrooms looks great and comfortable for all the kids! All the furniture are from community playthings, that’s the high guarantee of quality. Especially it’s next to the park, outdoor play is hassle free, which is quite a bonus!

We enrolled our daughter at Potrero Hill Montessori School in the fall of 2023 and were initially pleased with the school. However, our experience changed significantly in the early spring of 2024 after the sudden departure of their wonderful program director. The director’s exit coincided with notable changes in school management that raised concerns for us about the school’s safety, staffing, and professionalism. One key issue was the failure to maintain the student-to-teacher ratio we were promised at enrollment. We were assured a 1:6 ratio, which then changed to 1:8 on the school’s website. By January 2024, the ratio had risen to 1:10 or 1:12 on some days, leaving us worried about adequate supervision.&nbsp; When we raised a safety-related question about our daughter, we were informed by the director that no camera footage was available because the security cameras had an inactive subscription. Other parents reported similar issues, which further heightened our concerns. Over time, we became aware of other troubling reports, including at least two complaints filed with Child Protective Services (CPS) related to the school (one substantiated). While I do not know the specifics, the knowledge added to our unease about the environment. The summer brought additional concerns. The owner confronted parents based on private conversations shared from a WhatsApp group, sending unprofessional and, at times, threatening messages. Some families were reportedly told their children could face expulsion. When I expressed concerns about the director leaving, the owner forwarded me a private email exchange with an employee. I found this behavior highly inappropriate and unprofessional. The teachers and parent community at PHMS were wonderful and showed genuine care for the students and the school’s success. Many parents provided constructive feedback to improve the environment, but unfortunately, the owner declined to engage with these suggestions. By August, most of the original teaching staff had resigned, and many families, including ours, chose to withdraw over the next two months. I am sharing this experience to help other parents make informed decisions about PHMS given the lack of available preschools in San Francisco.&nbsp; I have also observed that the school’s Google business profile has been deleted multiple times, limiting access to reviews from past families. After posting my Yelp review, the owner edited her reply 14 times over several hours, adding personal accusations, unverified claims about staff, and inappropriate personal remarks—further confirming my concerns. This kind of behavior, particularly in response to constructive feedback, reflects the same lack of professionalism we experienced while enrolled.

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