Gateway Montessori Preschool (San Dimas)

Our son started at this school last summer. First impressions were tarnished a bit by the TV they run in the early morning & aftercare but, it was clean, secure and the teachers nice.

In July we kept our son home a week; he had a sinus infection & we don't send him to school sick.  Upon returning I paid tuition for the week he was out & the week he was coming back.  After dropping the check I saw a notice from the health department notifying of the school's current hand foot mouth outbreak - there had been no notification sent from the school. Not wanting to risk my toddler, self or soon-to-be-born baby getting sick, we left. This left us scrambling for childcare leading myself and my husband to take unexpected time off work.

Per the director Diane, it was best we didn't come back until they received the health department clearance since I was pregnant. She assured me she'd call once they were cleared - she forgot & called me a week later.

In total our son was unable to return for almost a month.  When we asked for a tuition refund Diane refused stating they aren't obligated to do so. Maybe that's true but sometimes you do what's right & it's a shame they won't. We paid for when we chose to keep him home - they should reimburse for when poor conditions at the school forced us to keep him home.

With how poorly it was handled he won't go back & we won't recommend this school.  He's now enrolled at a school that's better run & provides more of an interactive education. Even though it's further from us it's worth it.

Great daycare to leave your child with staff are friendly and they make it easy to work with thank you gateway for all that you do❤️

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